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Open Your Account With Clear Privacy Terms

Live Dealer Lobby, Book of Dead and Rocket Crash sit behind one account, and this Privacy Policy shows how we handle the account, device and wallet data that…

DANA data scopeOVO wallet recordsGoPay verification trailQRIS transaction logs10:00-02:00 WIB privacy help
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potatoto Open Your Account With Clear Privacy Terms
CONTACT PATHS

Check Privacy Help Before You Share

Quick privacy contact matters when a phone number changes, a wallet receipt looks unfamiliar or you want a copy of your account record.

Live chat privacy desk Use live chat in Account > Help when you need a fast answer about cookies, login alerts or wallet record wording. We ask for your account ID before discussing any private account data.
WhatsApp identity check Message our WhatsApp channel during 10:00-02:00 WIB for account data changes. We may verify your registered phone, recent DANA, OVO, GoPay or QRIS method and last device before acting.
Email record request Send privacy requests to [email protected] if you need a written trail. Include your account ID, reachable phone number and the exact data concern, not your wallet PIN or password.
ACCOUNT SAFETY

Manage Your Account Data With Us

We built this policy around the steps you actually use: opening an account, logging in, entering the wallet, joining game categories and contacting help.

Account data we collect

At account opening, we collect details you submit, such as phone number, login name and password. We also store account status, verification steps and change timestamps so later edits can be traced.

Wallet and payment records

DANA, OVO, GoPay and QRIS transactions create references we use for matching, reconciliation and withdrawal checks. We do not ask you to send wallet PINs, one-time codes or app passwords.

Cookies and device logs

Cookies keep your session active and remember basic choices such as language and device layout. Device logs help us spot unusual access, especially after password resets or new-phone logins.

Game session privacy

When you enter Live Dealer Lobby, Aviator or Mega Fishing, we keep session IDs and result records linked to your account. These records help settle rounds and answer account questions accurately.

Retention and deletion

We keep data while your account is active and longer where payment checks, dispute handling or local law require it. When deletion is possible, we remove or mask fields no longer needed.

Access and correction

You can ask us to correct profile data, update contact details or provide a copy of account records. Start from Account > Help or email [email protected] for a written response.

Ask Practical Privacy Questions Before Joining

Privacy questions usually come up before you add a wallet, after you change phones or when you want to understand why a payment receipt is stored. The answers below explain what we collect, how we use it and how you can contact us. They apply to your account, wallet records, cookies and game session logs on potatoto.club.

We collect the details you submit during account opening, such as login name, phone number and password. We also record account status, verification steps, device type and login time to operate your account safely.

We store payment references, amounts, timestamps and rail status so wallet credits and withdrawals can be matched to your account. These records also help us answer disputes without asking you to resend receipts repeatedly.

Yes. Use Account > Profile for fields you can edit directly, or contact live chat when the field is locked. We may verify your registered phone and recent wallet method before making changes.

Cookies keep you logged in, remember basic layout choices and help us detect unusual access. You can clear cookies in your browser settings, but you may need to log in again afterward.

Only staff assigned to account, payment or privacy tasks can view the data needed for your request. We keep action timestamps so we know who handled the case and when it was completed.

We keep account and wallet data while needed for account operation, payment checks, dispute handling and legal requests that apply to us. When storage is no longer needed, we remove or mask fields where possible.

Use live chat in Account > Help, WhatsApp during 10:00-02:00 WIB, or email [email protected]. Include your account ID and concern, but never send wallet PINs, passwords or one-time codes.

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